Customer Support Representative
Location: Dekwaneh, Lebanon
Employment Type: Full-time
About the Role
We are seeking a motivated and customer-oriented Customer Support Representative to join a dynamic team in Dekwaneh. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
* Handle complaints, provide appropriate solutions, and follow up to ensure resolution
* Maintain accurate records of customer interactions and transactions
* Provide product/service information and support customers with their requests
* Escalate complex issues to the relevant departments when needed
* Ensure a positive customer experience at all times
Welcome to the BSO – Business Services Office website. We are a group of highly dynamic, creative and talented people, ready to go that extra mile to create first class services for our customers. Our employees make BSO a great place to work, and ar... Read More
